« Back to All Events

Program Agenda

1:00 - 3:00 p.m. both days, EST

Introduction to Quality is designed to help hospital quality improvement team members understand and use data effectively to monitor and improve the quality of care.

The success of your organization’s quality improvement efforts depends on your ability to measure quality improvement progress. Introduction to Quality examines descriptive statistical techniques used in the identification, display, and analysis of data; performance improvement processes; and outcome measure analysis.

Who should attend

• All members of quality improvement team;
• Staff responsible for communicating quality to the media and public; and
• Government affairs staff.

What you will learn

At the conclusion of this program, participants will:

• identify the implications of quality data in the current regulatory, accountability, and reimbursement environment;
• have command of the basic technical skills and data tools required to effectively design and evaluate quality improvement findings; and
• be able to clearly communicate quality improvement findings to team members, administrative staff, and your governing board.

Faculty

Mary Therriault, Sr. Director, Quality and Research Initiatives
Healthcare Association of New York State

Andrea Mathis, Research Analyst
Healthcare Association of New York State

Registration Deadline/Cancellation

Registration Deadline is 06/07/2010. Cancellations less a 25% cancellation fee will be accepted until 06/04/2010. Cancellations after that time are not eligible for a refund. Substitutions are always encouraged even at the last minute.

Continuing Credits

HERF is a registered sponsor of professional continuing education. This activity will be submitted to the National Association for Healthcare Quality for Certified Professionals in Healthcare Quality continuing education credit.

Materials

Program materials, login instructions, and sign-in sheets will be e-mailed to you a few days prior to the webconference.